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Delivery Driver Training

“ Delivery Driver Training" by Kiros Academy was created by Contractors to give other Contractors a high quality, low cost, and easy to implement way to train and onboard their new P&D drivers. The comprehensive program will lead to reduced costs, reduced turnover and better service performance.

Cost: $97 per month for unlimited drivers – cancel at any time. 

Train your new drivers and also your experienced drivers (the broad content will add to their knowledge base). 
Format

Online
Course

Modules

6 Modules

Author

Kiros Academy

Devices

Can be accessed via desktop or mobile devices

For

Delivery Drivers

Price

$97/m for unlimited drivers

What your drivers are going to learn

Delivery Driver Training

Through a carefully curated curriculum, your drivers will learn to prioritize Safety, leading to reduced accidents and supporting the well-being of drivers and the general public. They will also gain an understanding of the key P&D operational processes required to be effective and service-oriented drivers. 
By the end of this course, your drivers will:
  • Possess a comprehensive understanding of Safety practices and protocols, including the importance of Safety to your business and to the business of our business partners.
  • Understand Customer Service Best Practices, including PPOD.
  • Have a thorough understanding of Pick-up and Delivery processes, including proper package handling and scanning.
  • Understand truck set-up and organization.
  • Understand the requirements and importance of ethical decision-making.
  • Understand when and how to communicate with their Manager.
  • Be equipped with knowledge of workplace safety protocols, including how to deal with dogs.

Safety Intro

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Customer Service Intro

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Special "Inside Look" Into Our Interactive Course Format

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Course Lessons

Our Unique Approach:

01

Developed by Contractors:

Our training is designed by Contractors to be practical and applicable to your business. We provide hands-on skills and knowledge that can be immediately implemented to support a safer, more profitable operation.

02

Logistics and Training Expertise:

With 35 years of supply chain and logistics experience, 35 years of educational and training experience, and 8 years of experience running a FedEx Ground P&D company, we bring practical knowledge and experience to our training programs, ensuring they are grounded in real-world expertise.

03

Interactive Learning:

Our training goes beyond traditional methods. We offer engaging and interactive learning experiences that keep participants actively involved and motivated throughout the course, resulting in better retention and application of skills.
TESTIMONIALS

What our students say about us

"Lorenzo was perfect in teaching us by breaking down subjects in the way we could perfectly understand, so his teachings far exceeded my expectations.."
"I’ve never been taught this way!  Amazing!!"
“I learned something that I can practice in my daily life.”
“Engaging instruction.”
“The information was presented in an orderly fashion and was not all over the place.”
"I felt Lorenzo’s demeanor was perfect for this environment.  It was fact based and presented in a style that invited participation.  I learned a lot, and it was a relaxed atmosphere.”
“Real life examples of situations that have happened and potentially may.  Class included ways to be better as a driver overall and not just a delivery driver.”
“The class was very well structured.  Couldn’t have asked for more.”
“Instructor communicated well and gave useful information and training.”
“Everything in the class was thoroughly explained well.”

The Need for P&D Driver Training

In the competitive delivery industry, the need for comprehensive driver training and a relentless focus on safety has never been more evident.  Several critical factors underscore the importance of this need:

Business Partner Expectations

The expectations of our business partners continue to become more demanding:
  • Safety Scores
  • Pick-up Metrics
  • Delivery Metrics
  • Customer Service Scores
  • Medals Program

Failure to meet these expectations can lead to loss of contract.  The Kiros Driver Training Program supports your drivers in having the proper tools and knowledge to perform well in all operational aspects of your business.

High Costs of Accidents and General Liabilities

Accidents result in vehicle and property repair costs, vehicle outages, injuries, and potential contract loss for the Contractor.  The Kiros Training Program will equip your drivers with the knowledge and skills to navigate safely and reduce accidents and property damage.

Driver Turnover Costs

Driver turnover results in higher training costs, more accidents, and lower productivity.  By giving drivers the tools they need to be successful, confidence and performance are improved, and these costs are reduced.
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Our Mission

At Kiros Academy, our mission is to strategically improve the businesses of our customers and business partners by offering comprehensive (end-to-end), engaging, interactive, high quality and low-cost training solutions for their employees.  We're dedicated to increasing drivers' safety, productivity, and good customer service, as well as reducing operational costs for Contractors.  With a commitment to partnering and building relationships with our customers, we are here to support their journey toward a safer, more efficient, and more profitable business.
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Meet Our Team

At Kiros Academy, our team is committed to excellence in driver training. With the knowledge coming from 35 years of logistics experience and 35 years of teaching and training experience, including 8 years of experience as contractors with FedEx Ground behind us, our goal is to support you and your success with best-in-class driver training programs.
Greg is an operations executive with over 30 years of experience in engineering and operations management. Currently, he serves as the AO/Owner of MGT Logistics, a FedEx Ground contracting firm he founded in late 2019.Throughout his career, Greg has held roles in both engineering and logistics management at various organizations. He performed supply chain strategy consulting atGarr Consulting Group, worked as a distribution center engineer at Lord & Taylor Department Stores, and served as a regional Director of Distribution/Transportation at the May Company Department Stores (now Macy’s). Additionally, he held the position ofVice President of Distribution at Dick’s Sporting Goods, where he was responsible for operations management and the network strategy to support the growing company.Greg holds a Bachelor of Science degree in Industrial Engineering from Georgia Tech and an MBA from the University of Michigan. Greg and his wife have 5 children and live in Raleigh, North Carolina.  In his spare time,he enjoys traveling, reading and golf

Greg

Lorenzo Melton is a retired schoolteacher and Central Services administrator with over 30 years of experience teaching and training children and adult learners. In addition to his teaching and training experience, Lorenzo has also coached youth ages 3 to 14 in a variety of sports and worked as a fitness trainer at a local gym chain.Upon retirement from the school system, Lorenzo was hired by a FedEx contractor in January of 2020 as a delivery driver.  In April of 2020, he began training drivers on the road in proper delivery, pick-up, and customer service practices.  In June of 2020, Lorenzo developed and implemented a classroom portion of the training, to accompany the on the road training experience.  This was established to assist drivers with grasping basic concepts necessary to becoming a successful delivery driver.  Since June of 2020, Lorenzo has utilized this program to train over 150 drivers for his contractor, as well as other contractors.Lorenzo holds a Bachelor of Arts degree in Sociology and a Master of Education degree from North Carolina State University.

Lorenzo

Frequently asked questions

What exactly does the Kiros Academy training program cover?

Our program covers Safety protocols and a safe/defensive driving toolkit, how to perform pre- trip and post-trip inspections, DOT requirements, Customer Service (including PPOD), Pick-up and Delivery processes and protocols, proper package handling, truck organization and set-up before dispatch, navigation, communication with management, ethical decision making, vehicle
and personal security protocols, and personal safety.

How long does the training program take to complete?

The full course content is approximately 3 hours in length. We recommend allowing drivers one week to complete the course.

How do I know when a driver has completed the course?

They will receive a graduation certificate that can be downloaded and shared with you.

What payment methods do you accept for the monthly subscription?

We accept all major credit cards and electronic payments.

Delivery Driver Training

“ Delivery Driver Training" by Kiros Academy was created by Contractors to give other Contractors a high quality, low cost, and easy to implement way to train and onboard their new P&D drivers. The comprehensive program will lead to reduced costs, reduced turnover and better service performance.

Cost: $97 per month for unlimited drivers – cancel at any time. 

Train your new drivers and also your experienced drivers (the broad content will add to their knowledge base). 
Format

Online
Course

Modules

6 Modules

Author

Kiros Academy

Devices

Can be accessed via desktop or mobile devices

For

Delivery Drivers

Price

$97/m for unlimited drivers